Troubleshooting issues launching CDM+

While CDM+ will install and launch normally on most systems, some environments may experience an issue installing, launching, or uninstalling CDM+. If you are unable to launch CDM+ normally, please try these steps:

Uninstall CDM+ (do not remove configuration data or logs)
Re-install CDM+

If re-installing does not resolve the issue, or if the problem occurs when installing or uninstalling CDM+ please look for a solution from the list below or contact technical support.

If you need additional help call the CDM+ Technical Support staff at 800-633-9581 Monday-Friday, 8:30 AM-5:00 PM Eastern time for assistance or email support@cdmplus.com.

Error Binding Omnis Server socket appears when opening CDM+

Error: Cannot Start Omnis. Directory must be present. It could not be created.

Error: VCRUNTIME140.dll was not found

Error launching CDM+: WarningL the screen size configuration file is missing

Installation of CDM+ is giving an error that installation source for the product is not available.

Error Installing CDM+: CDM+ cannot be installed on the following Windows versions

Error Installing CDM+: This installation package is not supported by this processor type

Error Uninstalling CDM+: No rules match the specified criteria.

How to extract the CDM+ installer on Windows

How to log the CDM+ installation on Windows

Icons are missing in CDM+ 12.0 or later