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Using CDM+ Desktop

Installation of CDM+ is giving an error that installation source for the product is not available.

Problem

You are attempting to update CDM+ to the latest version. The update process gives one of the following errors.

The feature you are trying to use is a network resource that is unavailable.

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The installation source for this product is not available. Verify that the source exists and that you can access it.

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Solution

  1. Find out the version and build of the current copy of CDM+ installation (e.g. CDM+ 10.0.7) from the Programs and Features control panel

  2. Go to Downloads. and download that version of CDM+

  3. Open the Installer and select Repair

  4. Open the installer for the current version of CDM+

  5. Install CDM+