Uninstalling CDM+

Follow these instructions to uninstall the CDM+ client.

macOS

Uninstall the application

1. Quit CDM+

2. Switch to the Finder

3. Go to Go → Applications

4. Locate the CDM+ application

5. Drag CDM+ to the trash

Remove all configuration data and logs

If you want to thoroughly remove CDM+ configuration data and logs, follow these steps.

1. Switch to the Finder

2. Hold down the option key on your keyboard and go to Go → Library

3. Open Preferences

4. Delete any of the these files that are present:

   • com.suran.cdm+.plist

   • com.suran.cdm+.plist.lockfile

   • com.suran.cdm+.settings.db

   • cdm.suran.cdm+.settings.df1

5. Navigate back to the Library folder

6. Open Application Support

7. Open Suran

8. Delete the CDM+ folder

9. Delet the logos folder

10. Navigate back to the Library folder

11. Open Logs

12. Open Suran

13. Delete any files beginning with cdm+_

Windows

Uninstall the application

1. Click Start

2. Type CDM+

3. Right-click the CDM+ app in your search results and choose Uninstall

4. The Programs and Features control panel will open

5. Click CDM+

6. Click Uninstall in the bar above the application list

7. Confirm you want to uninstall CDM+

8. Allow the uninstaller to run with elevated privileges

Remove all configuration data and logs

If you want to thoroughly remove CDM+ configuration data and logs, follow these steps.

1. Click Start

2. Type %LOCALAPPDATA% and press Enter

3. Open the Suran folder

4. Delete any of the these files that are present:

   • com.suran.cdm+.settings.db

   • cdm.suran.cdm+.settings.df1

5. Delete the logos folder

6. Open Logs

7. Delete any files beginning with cdm+_