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How to install CDM+ Desktop on a Mac -
How to install CDM+ on Windows -
Configuring a Firewall/Security Software for CDM+ -
How to connect to additional accounts -
How to install multiple copies of CDM+ -
Uninstalling CDM+ -
Upgrading from CDM+ 8.2 or later -
Upgrading from CDM+ 8.1 or earlier -
Activation FAQ -
Troubleshooting issues launching CDM+ -
Troubleshooting connectivity issues
Welcome to CDM+
Welcome to CDM+ Desktop. This guide will help you install and launch CDM+ Desktop. Before installing, make sure ALL computers on which you are installing CDM+ Desktop meet the current System Requirements.
Installation
For instructions on how to install CDM+ Desktop on your computer, click the link for the appropriate Operating System in the table below.
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macOS |
Windows |
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Getting an error when trying to connect to CDM+ database
If you receive an error connecting to your database after clicking Continue on the step where you enter your User ID and Password, here are a few things that you can try:
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Double-check to make sure that you have carefully entered your case sensitive CDM+ Hosting ID and Password.
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See Configuring Firewall/Security Software for CDM+ to ensure your firewall and/or security software allows CDM+ required access
If you need additional help call the CDM+ Technical Support staff at 800-633-9581 Monday-Friday, 8:30 AM-5:00 PM Eastern time for assistance or email support@cdmplus.com.