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Using CDM+ Desktop

Error Installing CDM+: This installation package is not supported by this processor type

Problem

When installing CDM+ this message appears:

This installation package is not supported by this processor type.png

This installation package is not supported by this processor type.

Contact your product vendor.

Solution

This message means your operating system isn't supported, specifically relating to its architecture (32-bit vs. 64-bit). For example, you are attempting to install CDM+ 11.1 or later on a 32-bit operating system.

Learn more about 32-bit and 64-bit Windows.

Ensure the computer meets minimum system requirements.