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How to log the CDM+ installation on Windows

This guide will install CDM+ on Windows will extra logging. It is written for CDM+ 11.0 but can be customized for any version. You may need to follow this guide if installing CDM+ fails.

  1. Create folder on the C:\ drive called suran_install. If one already exists, empty it out
  2. Put the exe for the installer in suran_install
  3. Open a command prompt as an administrator
  4. Enter these commands in sequence, replacing cdm110 if need be

    "C:\suran_install\cdm110.exe" /l e /log "C:\suran_install\suran_install_log.txt"
  5. Run through the installation as usual
  6. Wait for the installation to complete
  7. Go to the suran_install folder on C: and locate suran_install_log.txt
  8. Open this file to review the log or zip this file and send the zipped version to CDM+ support for analysis

When the installation issue is resolved you may remove suran_install from the C: drive.

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