This guide will install CDM+ on Windows will extra logging. It is written for CDM+ 11.0 but can be customized for any version. You may need to follow this guide if installing CDM+ fails.
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Create folder on the C:\ drive called
suran_install. If one already exists, empty it out -
Put the exe for the installer in
suran_install -
Open a command prompt as an administrator
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Enter these commands in sequence, replacing cdm110 if need be
"C:\suran_install\cdm110.exe" /l e /log "C:\suran_install\suran_install_log.txt" -
Run through the installation as usual
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Wait for the installation to complete
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Go to the
suran_installfolder on C: and locatesuran_install_log.txt -
Open this file to review the log or zip this file and send the zipped version to CDM+ support for analysis
When the installation issue is resolved you may remove suran_install from the C: drive.