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Using CDM+ Desktop

Error Installing CDM+: CDM+ cannot be installed on the following Windows versions

Problem

When installing CDM+ the following message appears:

32-bit

CDM+ cannot be installed on the following Windows versions: Windows XP x86 Service Pack 3, Windows Server 2003 x86 Service Pack 2, Windows Vista x86, Windows 7 x86 , Windows 8 x86

CDM+ cannot be installed x86.png

64-bit

CDM+ cannot be installed on the following Windows versions: Windows XP x64 Service Pack 2, Windows Server 2003 x64 Service Pack 2, Windows Vista x64, Windows 7 x64 ,Windows Server 2008 R2 x64, Windows 8 x64, Windows Server 2012 x64


CDM+ cannot be installed x64.png

However, you are running Windows 7 or 8 and these are listed in the CDM+ System Requirements.

Solution

Update to Windows 7 Service Pack 1 or Windows 8.1. Run Windows update to install those updates, then re-install CDM+.