Skip to main content
Skip table of contents

Error: VCRUNTIME140.dll was not found


When attempting to launch CDM+ on WIndows you see an error about VCRUNTIME140.dll not found.


  1. Go to Apps & Features
  2. Uninstall any Microsoft Visual Studio C++ Redistributables with the year 2015 listed in them. These may be just 2015, 2015-2019, or another combination
  3. Uninstall CDM+
  4. Re-install CDM+
  5. Launch CDM+ and it should start without error 
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.