Skip to main content
Skip table of contents

How to install CDM+ Desktop on a Mac

https://www.youtube.com/watch?v=BIm9bw-ZX_8

This article will take the user from download to the connection of the CDM+ Desktop application to the users hosted database.

  1. Open Suran Help Center by using a browser and going to help.suran.com .

  2. Click Get CDM+ and choose Download Latest CDM+ Desktop.

    image-20240603-111905.png

  3. In the Download for macOS square, click the Mac Icon.

    image-20240603-115537.png


  4. Once the download is complete, go to your Downloads folder, double-click the installer, then follow the on-screen instructions to install CDM+ Desktop.

    image-20241217-163529.png

    image-20241217-163606.png

    image-20241217-163642.png

    image-20241217-163716.png

    image-20241217-163807.png

  5. When asked to enter in your password, enter in your macOS computer password.

    image-20241217-164233.png

    image-20241217-164047.png


  6. With the CDM+ Desktop application installed, go to the Applications folder, and double-click the CDM+ icon.

    image-20241217-163005.png

  7. This will open the CDM+ Setup Assistant. Enter the Hosting ID and Hosting Password from the Welcome to CDM+ email and click Continue.

    image-20241217-202356.png

If you want to double check the hosting password you entered, click the eye icon to be able to view the password you entered.

image-20241217-202626.png

  1. CDM+ Desktop will connect and show the Login window

  2. If you do not see a list of usernames, but you see something like the screenshot below, click Install Update to update your copy of CDM+ Desktop.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close