Don't miss our Annual CDM+ User Conference Early Bird Pricing! Offer Ends July 31st. Click here to learn more!
Engage Giving

Expiring Cards

Expiring Cards shows credit or debit cards that will expire within in the next month. These cards are used for active recurring gifts and need to be updated or the related gift will cease to occur.

  1. To get to Expiring Cards from CDM+ go to ProgramCDM+ EngageExpiring Cards.

    image-20240611-141714.png

or

From Engage you can go to AdminExpiring Cards

image-20240611-142117.png
  1. You can click the payer's name to email them using your default email application.

Expiring Cards in Administration.png


Automatic Notifications

When a credit or debit card used for a recurring gift is going to expire, Engage will now send a notification to the giver. The email notification includes a link to update the card with a new number. This notice is sent on the 1st and 15th of the card's expiration month.

Expiring Card Notice.jpg