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Engage Billing

Engage Billing Setup

Use Engage Billing to access Accounts Receivable online, including making payments and viewing invoices and payments.

  1. To access Engage Billing from within CDM+. Go to ProgramCDM+ EngageSettings.

    Navigation to Engage Settings.


  2. Click Billing from the left sidebar.

    CDM plus Engage Settings window with the Billing menu highlighted.

Surcharges

  1. You can optionally add a processing fee or surcharge to online billing payments. Configure the following items to add a surcharge:

  • Credit Card Surcharge Percent will add an amount to payments made by credit card which is a percentage of the payment

  • ACH Surcharge Amount is a flat amount added to payments made by ACH

  • Surcharge Account is the income account where surcharges will be credits

    The Billing Engage setting page with the Card Surcharge, ACH Surcharge, and Surcharge Account sections highlighted.

Fee Account

Select the expense account where transition fees will be debited when deposits are processed.

The Billing Engage setting page with the Fee Account section highlighted.